Why haven’t I received the entire cancellation amount Akhila Nair October 31, 2018 08:38 Updated Follow Cancellation fee will be levied on gross amount according to every venue’s cancellation policy. Related articles How do I identify the transaction on my bank/wallet statement? How to add a Playpal? How to cancel my booking? How will I receive my Refund? Comments 0 comments Please sign in to leave a comment.